FREQUENTLY ASKED QUESTIONS
Payments can be made with cash, check, Visa, or Mastercard, however, the deposit must be paid with a check only.
Depending on how many customers we are serving, it can take a short while to complete the process. Renters will also have the opportunity to inspect the gear, which is very highly recommended. Therefore, please allow for at least 15-20 minutes or longer.
There is no limit. We allow one person to rent various items or multiple of the same item at once (e.g. an individual can rent more than one tent, stove, etc.). Adventure Pass members are limited to one of each item and can rent additional items at the rental rate.
We pride ourselves in choosing gear that can stand up to those who have never camped before. If something does happen though do not worry we will work with you in figuring out the fairest solution to the problem. Please do not try to hide it from us though as we do a thorough inspection of the camping gear after each rental. If you have any questions don’t hesitate to reach out.